Final Sale Policy
Final Sale Policy of Judith Capital Diamonds
Updated November 24, 2025
Judith Capital Diamonds LLC (“Judith Capital Diamonds”) is a U.S.-based subsidiary of Judith Capital LLC specializing in the sourcing and sale of loose diamonds. This Final Sale Policy applies to purchases made on our Shopify e-commerce platform (“the Website”) and governs all returns, refunds, and related procedures for loose diamonds offered for sale here. For ease of reference, Judith Capital Diamonds may be referred to as “we,” “our,” or “us” throughout this document.
By accessing or using our services, including buying diamonds, you agree to these Terms. We are committed to ensuring digital accessibility for all users. We continually work to improve the usability and accessibility of our website in accordance with best practices and applicable standards. If you experience difficulty accessing any part of our site, please contact us at info@judithcapital.com, and we will make every reasonable effort to assist you. We welcome feedback to improve accessibility and user experience for all visitors.
To learn more about our other products and services, or for our full Terms, which cover those other products and services, please visit www.judithcapital.com.
1. Special Orders; No Cancellations. All products we offer, including lab-grown diamonds, are sourced specifically for the individual client placing the order. Every purchase is therefore considered a special order.
Because special orders are initiated immediately upon receipt of payment and involve individualized procurement, verification, or preparation, all sales are final and may not be canceled, modified, or refunded for any reason after an order is placed.
If we are unable to fulfill an order due to availability, compliance, market conditions, or any other operational factor, we will notify you and issue a full refund. This is the sole exception to the special-order finality described above. We reserve the right to cancel any order pursuant to Section 8.
Nothing in these Terms shall be interpreted as granting a right to cancellation or refund except where we are unable to fulfill an order or otherwise decline the transaction pursuant to Section 8.
2. Returns and Refunds. Below are the terms governing diamond returns and refunds:
(a) Diamond Return Policy: Diamonds are not eligible for return. All sales are final.
(b) Authentication Guarantee: Every diamond undergoes authentication before shipping to ensure you receive the exact diamond you ordered. If images or additional details are not included in the listing, you may request them before placing your order.
(c) Diamond Fulfillment Disclaimer: Diamond availability is subject to market conditions and real-time inventory changes. While we make every effort to secure and deliver the exact diamond you order, there may be instances where a selected diamond is no longer available at the time of processing. If we are unable to fulfill part of your order due to availability, we will promptly inform you and offer alternative options or issue a refund for the unavailable portion of your order.
Most orders ship within 5 to 14 days. Because diamonds are sourced globally and verified in-house, some may require additional time. We’ll provide updates if anything is expected to exceed the normal timeframe.
3. Limitation of Liability. To the fullest extent permitted by law, our liability for any claims arising from your use of our services or products is limited to the total amount paid for the item or service in question. This limitation applies to all claims, regardless of cause, including but not limited to contract, tort, negligence, misrepresentation, or statutory liability.
This limitation does not affect any rights you may have under applicable consumer protection laws.
4. How to Contact Us. If you have any questions, concerns, or complaints regarding these Terms or our compliance with applicable data protection laws, or if you wish to exercise your privacy rights, please contact us at info@judithcapital.com.
We are honored by the trust you place in us. Our Terms reflect our commitment to discretion, exclusivity, and trust, and every aspect of your engagement with us is built around those values.