Terms and Conditions
Terms and Conditions Policy of Judith Capital Diamonds
Updated December 5, 2025
Judith Capital Diamonds LLC (“Judith Capital Diamonds”) is a U.S.-based subsidiary of Judith Capital LLC specializing in the sourcing and sale of loose diamonds. These Terms apply to your interactions with us on our Shopify e-commerce platform (“the Website”) and govern the purchase of loose diamonds offered for sale here. For ease of reference, Judith Capital Diamonds may be referred to as “we,” “our,” or “us” throughout this document.
By accessing or using our services, including buying diamonds, you agree to these Terms. We are committed to ensuring digital accessibility for all users. We continually work to improve the usability and accessibility of our website in accordance with best practices and applicable standards. If you experience difficulty accessing any part of our site, please contact us at info@judithcapital.com, and we will make every reasonable effort to assist you. We welcome feedback to improve accessibility and user experience for all visitors.
To learn more about our other products and services, or for our full Terms, which cover those other products and services, please visit www.judithcapital.com.
We are committed to ensuring digital accessibility for all users. We continually work to improve the usability and accessibility of our website in accordance with best practices and applicable standards. If you are using a screen reader or having difficulty using this website, please call us at (702) 491-2600 or email info@judithcapital.com for support. Calls requesting accessibility assistance may be handled by our automated attendant, which can take a message and ensure a prompt human response. We welcome feedback to improve accessibility and user experience for all visitors.
1. Legal Age Requirement. You must be at least 18 years old to make purchases or engage in any transactions with us. By placing an order, you confirm that you meet this legal age requirement.
2. Right to Refuse Service. We reserve the right to refuse service or decline to engage in any transaction at our sole discretion, provided such refusal does not violate applicable laws, including those prohibiting discrimination based on race, color, religion, sex, national origin, age, disability, or other protected characteristics. We do not inquire into protected characteristics, as such inquiries are neither relevant nor permitted.
This right includes (but is not limited to) situations where the client does not align with our standards of exclusivity and discretion, or where the transaction may pose a reputational, operational, or legal risk.
This policy applies to all transactions, including diamond sales. If we decline to proceed after receiving payment, we will issue a prompt refund, except in cases involving suspected fraud.
3. Acceptance, Modification, and Cancellation of Orders. Submitting an order does not constitute our acceptance of your order. We reserve the right to decline any order at our discretion, including due to legal or regulatory requirements, inventory limitations, suspected fraud, or payment concerns. We may also limit the number of items purchased per person, household, or order.
If we are unable to supply a product or service, we will notify you in writing (via email). If payment has already been received, we will issue a full refund as soon as reasonably possible. We may modify or cancel an order due to errors in pricing, availability, or for any other reason at our sole discretion.
4. Delivery and Shipping. We accept orders from individuals or entities located outside the United States, but we do not ship goods outside the United States. Diamonds are shipped via mail order within the United States.
Because each diamond is individually imported from our network of international suppliers, please allow approximately 7–10 business days for sourcing and verification prior to shipment. Once verified at our Nevada laboratory, your diamond ships via insured, signature-required service, typically delivered within 1–3 days throughout the continental United States.
5. Fraud Prevention and Dispute Resolution. In the unlikely event of a dispute regarding the authenticity or purity of your lab grown diamonds, we are committed to resolving the issue fairly and efficiently. We will conduct an internal review and, if necessary, engage trusted third-party experts or authorities to reach a conclusion.
We reserve the right to cancel orders, suspend accounts, or take other appropriate action if fraud, attempted fraud, or suspicious activity is detected at any stage of a transaction. We may request additional verification or documentation before processing an order, confirming a sale, or completing delivery. These measures are in place to protect our clients, safeguard our operations, and maintain the integrity of the platform.
If there is evidence that the item was tampered with or altered after delivery, we reserve the right to take legal action. In such cases, legal costs will be the responsibility of the party found at fault. Our preference is always to work cooperatively to avoid disputes whenever possible.
6. Special Orders; No Cancellations. All products we offer, including lab-grown diamonds, are sourced specifically for the individual client placing the order. Every purchase is therefore considered a special order.
Because special orders are initiated immediately upon receipt of payment and involve individualized procurement, verification, or preparation, all sales are final and may not be canceled, modified, or refunded for any reason after an order is placed.
If we are unable to fulfill an order due to availability, compliance, market conditions, or any other operational factor, we will notify you and issue a full refund. This is the sole exception to the special-order finality described above. We reserve the right to cancel any order pursuant to Section 8.
Nothing in these Terms shall be interpreted as granting a right to cancellation or refund except where we are unable to fulfill an order or otherwise decline the transaction pursuant to Section 8.
7. Returns and Refunds. Below are the terms governing diamond returns and refunds:
(a) Diamond Return Policy: Diamonds are not eligible for return. All sales are final.
(b) Authentication Guarantee: Every diamond undergoes authentication before shipping to ensure you receive the exact diamond you ordered. If images or additional details are not included in the listing, you may request them before placing your order.
(c) Diamond Fulfillment Disclaimer: Diamond availability is subject to market conditions and real-time inventory changes. While we make every effort to secure and deliver the exact diamond you order, there may be instances where a selected diamond is no longer available at the time of processing. If we are unable to fulfill part of your order due to availability, we will promptly inform you and offer alternative options or issue a refund for the unavailable portion of your order.
Most orders ship within 5 to 14 days. Because diamonds are sourced globally and verified in-house, some may require additional time. We’ll provide updates if anything is expected to exceed the normal timeframe.
8. Limitation of Liability. To the fullest extent permitted by law, our liability for any claims arising from your use of our services or products is limited to the total amount paid for the item or service in question. This limitation applies to all claims, regardless of cause, including but not limited to contract, tort, negligence, misrepresentation, or statutory liability.
This limitation does not affect any rights you may have under applicable consumer protection laws.
9. Liability for Website Usage and Content. We are not liable for temporary service interruptions, technical errors, or downtime that may affect access to our website or digital tools. We make reasonable efforts to ensure that all website content is accurate; however, we do not guarantee the completeness, accuracy, or availability of any content, including product descriptions or pricing information.
We reserve the right to correct errors and to modify or cancel orders affected by such inaccuracies at our sole discretion.
10. Force Majeure. We are not liable for any delay or failure to perform resulting from events or conditions beyond its reasonable control, including but not limited to acts of God, war, terrorism, pandemics, natural disasters, labor disputes, strikes, lockouts, supply chain disruptions, or governmental actions.
11. Governing Law and Jurisdiction. These Terms are governed by the laws of the State of Nevada, without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms is subject to the exclusive jurisdiction of the state and federal courts located in Clark County, Nevada.
12. Arbitration Agreement; Waiver of Jury Trial. By agreeing to these Terms, you waive the right to a jury trial or participation in any class action, consolidated, or representative proceeding. All disputes, claims, or controversies arising out of or relating to these Terms, your use of our website, or any transaction with us shall be resolved exclusively through binding arbitration, except for individual claims that qualify for small claims court.
Arbitration will take place in Henderson, Nevada, and will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. A neutral arbitrator will be selected either by mutual agreement or by the AAA. The arbitrator will apply Nevada law without regard to its conflict of law provisions.
To initiate arbitration, either party must submit a written demand to the AAA. All aspects of the arbitration process, including documents and evidence presented, will remain strictly confidential unless disclosure is required by law. The arbitrator's decision will be final and binding and may be entered as a judgment in any court with jurisdiction.
Each party will bear its own arbitration costs, including attorneys’ fees, unless the arbitrator determines otherwise or applicable law permits an award of costs to the prevailing party.
If any portion of this arbitration agreement (such as the class action waiver) is found unenforceable, the remainder shall remain in full force and effect. Any dispute not subject to arbitration shall be resolved exclusively in the state or federal courts located in Clark County, Nevada.
Before initiating arbitration, you are encouraged to contact us at info@judithcapital.com with a written notice of your claim. If the matter is not resolved within 30 days of receipt, either party may proceed with arbitration.
This arbitration agreement is governed by the Federal Arbitration Act and applicable Nevada law.
13. Indemnification. You agree to defend, indemnify, and hold harmless Judith Capital Diamonds, our affiliates, officers, directors, employees, agents, licensors, and suppliers from and against any third-party claims, losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to your use of the website, your violation of these Terms, or your infringement of the rights of any other person or entity.
14. Severability. If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, that provision will be deemed modified to the extent necessary to render it enforceable, or, if modification is not possible, it will be severed from the Terms. All remaining provisions will remain in full force and effect.
15. Reservation of Right to Modify. We reserve the right to modify these Terms at any time. Changes will take effect upon posting to our website, and continued use of the website after such posting constitutes your acceptance of the modified Terms. You are responsible for reviewing the Terms periodically to stay informed of any updates.
16. No Waiver. No failure or delay by us to enforce any provision of these Terms shall be deemed a waiver of that provision or of any other provision. Any waiver must be in writing and signed by an authorized representative of Judith Capital Diamonds.
17. Child Online Privacy Protection. Our website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information, as defined by the Children’s Online Privacy Protection Act (COPPA), from anyone under 18 years of age. If we become aware that such information has been collected inadvertently, we will promptly delete it from our records.
18. How to Contact Us. If you have any questions, concerns, or complaints regarding these Terms or our compliance with applicable data protection laws, or if you wish to exercise your privacy rights, please contact us at info@judithcapital.com.
We are honored by the trust you place in us. Our Terms reflect our commitment to discretion, exclusivity, and trust, and every aspect of your engagement with us is built around those values.